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Dev Hound v2.46.1248
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Dev Hound is a Web based project management system designed for bug tracking, tracking projects, development teams, software releases, clients, support calls and knowledge bases. Featuring its own Web server, 2 minute server install, e-mail notifications, mail merge client e-mailing, reports, graphs, and a Windows XP style. Dev Hound makes life easier for software developers, QA personnel, project managers, and customers.
Complete Tracking
Bugs, feature requests, documentation, solutions, white papers & articles
Clients/customers and their support calls including time spent on each client
Users as developers, QA personnel, managers, team leaders, etc
Invoicing for support calls, development time, & product purchases
Discussions using built in discussion boards
Attach files & comments to issues and support calls
Send messages to other Dev Hound users
Web Based
The server runs on all Windows platforms (95,98,Me,NT,2000,XP,2003,Vista)
Comes with its own web server for zero configuration installation
Also integrates with IIS or Apache
Runs on any javascript enabled web browser eg Mac, Linux
SQL Server Support
Comes with a builtin database or use SQL Server
Can use MSDE or full version of SQL Server
Can automatically upgrade from builtin database to SQL Server
Workflow & Security
Customizable workflow rules (for example: prevent issues being declared resolved without testing)
Customizable security levels for users from administrators, developers, QA to external users
Have clients also login to see their project, knowledge base or support calls
Advanced Filtering
Quick and easy filtering by project, assigned user, status and category
Customize your view with a selection of filters
Reporting & Graphs
Numerous standard reports with graphs
Reports are configurable by time frame and/or project
Build your own reports using the report wizard
Build advanced reporting using SQL
Export to Microsoft Excel or external report tools
Download new reports from
Help Desk Support
Track client information for mailing, marketing, newsletters, sales tracking
Email clients or groups using template based mail merge emails
Each client email is recorded in the history of the client
Track client support calls with time recorded on each call
Track total times spent on client support
Create custom reports for support information (eg calls completed this week)
Managers can track outstanding support calls
Connect issues to support calls so that when an issue is resolved the client is notified via email
Customization
Dev Hound can be customized with different priorities, status, types, categories, workflow rules, displayed fields, customizable reports and fields.
You can add new fields for issues and clients to extend the system to meet your needs.
You can even alter the way forms look and change the theme (eg XP style, or Aqua style).
Knowledge Base Articles
Create knowledge base articles based on issues or support calls
Export knowledge bases as HTML for use on your web site
Fast Install and Small Footprint
Comes with its own web server so there is no configuration required with IIS
Can use IIS or other web server for use on your intranet or even across the internet
Does not require a database administrator or advanced database knowledge
Install and run in under 2 minutes
Email Notifications
Be notified when there are any changes on Issues
Each user can choose which email notifications they want
Works with MAPI (eg Outlook) or SMTP email server
11.5KB
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